Our Cookies Policy

The purpose of this policy is to inform you in a clear and transparent manner about the use of cookies and other tracking devices on the valrhona.com website (hereinafter the “Site”) and in electronic communications that you may receive from us.

1. Meaning 
Cookies are pieces of information deposited in the Internet user's terminal equipment by the server of the website visited. They are used by a website to send information to the Internet user's browser and enable the browser to send information back to the original site (for example a session identifier or language choice).
Only the sender of a cookie can read or modify the information contained in it.
There are different types of cookies:
-    Session cookies that are deleted when you leave the website,
-    Permanent cookies, which remain on your terminal until their lifetime expires or until you delete them using your browser's functions;
-    internal cookies placed by valrhona.com;
-     third-party cookies, which are cookies placed on the Site by a third party.

You are hereby informed that when you visit this website, cookies may be installed on your terminal equipment.

valrhona.com also uses invisible pixels. These tracers take the form of tiny graphic images and may be placed on the Site or in an e-mail.

Their function is to collect technical information (such as your IP address or the type of device you are using) and information about your activity (such as the date and time of your visit).

2. What cookies are used on our site?
There are several categories of cookies used on the Site, each with its own purpose:

Social network sharing cookies

VALRHONA SA integrates application buttons (plug in) that allow certain content on the site to be shared with third parties via social networks - Instagram, Pinterest, Facebook, LinkedIn, Youtube.

The cookies allow the content of this site to be shared using the sharing buttons. The activation of this functionality on the site triggers the deposit of cookies.

The social network providing such an application button is likely to identify you thanks to this button, even if you did not use this button when visiting our site. Indeed type of application button may allow the social network concerned to follow your browsing on our Site, simply because your account with the social network concerned was activated on your terminal (open session)during your browsing on our Site.

We have no control over the process used by social networks to collect information about your browsing on our Site and associated with the personal data they hold. We invite you to consult the privacy protection policies of these social networks in order to learn about the purposes for which they may use, in particular for advertising purposes, the browsing information they may collect through these application buttons. These protection policies should allow you to exercise your choices with these social networks, in particular by setting up your accounts for each of these networks:
- LinkedIn :  https://www.linkedin.com/legal/privacy-policy
- Facebook :  https://www.facebook.com/about/privacy
- Instagram :  https://help.instagram.com/519522125107875
- Pinterest :  https://policy.pinterest.com/en/privacy-policy
- Youtube :  https://www.youtube.com/howyoutubeworks/our-commitments/protecting-user-data/
3. Obtaining your consent

When you first visit our site, you will be asked to accept or refuse the use of certain cookies.

If you do not wish cookies to be installed or read on your terminal equipment, a refusal cookie will be placed on your equipment so that the Publisher can record the information that you have refused the use of cookies. If you delete this refusal cookie, it will no longer be possible to identify you as having refused the use of cookies.

Similarly, when you accept the use of cookies, a consent cookie is installed.

Consent or refusal cookies must remain on your terminal equipment. You may modify your preferences at any time as indicated in the following section entitled "Cookies settings".

4. Cookies management

You have several options for deleting and managing cookies and other trackers.

4.1 Computer settings​​​​​​​ 

Most browsers are set by default to accept the installation of cookies, but if you wish you can choose to accept all cookies, reject them systematically or choose which cookies you accept depending on the sender. You can also regularly delete cookies from your terminal via your browser.
However, don't forget to configure all the browsers on your various terminals (tablets, smartphones, computers, etc.).
EEach browser has a different configuration for managing cookies and your choices. This is described in your browser's help menu, which will tell you how to modify your cookie preferences. By way of example:
-    For Internet Explorer™: http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies;
-    For Safari™: https://support.apple.com/fr-fr/safari;
-    For Chrome™: http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647;
-    For Firefox™: http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies;
-    For Opera™: http://help.opera.com/Windows/10.20/fr/cookies.html.

However, we would like to draw your attention to the fact that if you set your browser to refuse cookies, certain functions, pages and areas of the site will not be accessible, for which we cannot be held responsible.

4.2 Opposition platforms

TSeveral professional advertising platforms also offer you the option of refusing or accepting cookies used by their member companies. These centralised mechanisms do not block the display of advertisements, but only prevent the installation of cookies used to adapt advertisements to your centres of interest.

FYou can, for example, visit www.youronlinechoices.eu to prevent these cookies from being installed on your terminal. This site is provided by digital advertising professionals grouped together within the European Digital Advertising Alliance (EDAA) and managed in France by the Interactive Advertising Bureau France.

This will enable you to find out which companies are registered with this platform and which offer you the option of refusing or accepting the cookies used by these companies to adapt the advertising likely to be displayed on your terminal to your browsing information: https://youronlinechoices.eu/. 

This European platform is shared by hundreds of Internet advertising professionals and constitutes a centralised interface enabling you to express your refusal or acceptance of cookies that may be used to adapt the advertising that may be displayed on your terminal to your browsing habits.

You can access this module at any time by clicking here: Cookies Settings

5. Personal data protection​​​​​​​ 

In connection with the use of cookies as described in this document, the Publisher may process personal data about you, as the data controller. The data collected is essential to achieve the objectives pursued by each cookie. It is intended solely for the authorised departments of the Publisher and/or the company issuing third-party cookies.

Your personal data may be transferred to a subcontractor established in the United States, in connection with social network cookies or Google Analytics. This sub-contractor will be provided with the following categories of data: pages visited, IP addresses, device data.

Personal data collected via cookies is never kept longer than is necessary to achieve the purpose of the cookie, and in no case longer than 13 months.

In accordance with the provisions of the General Data Protection Regulation, individuals have the right to query, access, rectify, delete, object on legitimate grounds and port their personal data.

All the rights listed above may be exercised:
• To the following e-mail address: scvalrhona@valrhona.fr
• Using the contact form;
• By post sent to the following address: DPO Valrhona - SERVICE CLIENT VALRHONA, 315 allée des Bergerons - CS20040 - 26600 MERCUROL-VEAUNES - FRANCE

proving your identity by any means. In addition, you must clearly indicate your surname(s) and first name(s) and the address to which you would like the reply to be sent.

Where consent is the legal basis for processing, you have the right to withdraw your consent at any time.

After the person's death, the data collected is kept for the time necessary for the Publisher to comply with its legal and regulatory obligations. At the end of this period, the data will be deleted, unless the person decides that it should be communicated to a third party of their choice, in accordance with the provisions of article 85 of law no. 78-17 of 6 January 1978 relating to information technology, files and civil liberties, amended in 2018.

The Data Protection Officer can be contacted at the following address: dpo@savencia.com

In order to protect your rights in the best manner possible, the Publisher has appointed a Data Protection Officer whom you can contact when necessary at this address: dpo@savencia.com.

If necessary, you have the right to lodge a complaint with Commission Nationale de L’Informatique et des Libertés – CNIL (3 place de Fontenoy, 75007 Paris or https://www.cnil.fr/fr/plaintes ) or to take legal action.

For further information, please refer to the Data Protection Policy.